Privacy policy

Last Updated: June 13, 2026

About This Privacy Notice

At Lorique, we value the trust our customers place in us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, contact our support team, or otherwise interact with our services.

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer products and services to customers worldwide.

By accessing or using our website, you acknowledge that you have reviewed this Privacy Policy and understand the practices described below.

Information We Receive

To operate our store and provide our services, we may collect information such as:

Information You Provide

When placing an order, contacting us, subscribing to updates, or creating an account, you may provide:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment details
  • Account credentials
  • Customer support communications

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device identifiers
  • Operating system
  • Referral sources
  • Website activity and interaction data

Information From Service Providers

We may receive information from trusted partners involved in:

  • Payment processing
  • Order fulfillment
  • Shipping and logistics
  • Fraud prevention
  • Analytics and website performance
  • Customer support services

How Information Helps Us Operate Our Store

We use customer information to support day-to-day business operations and improve the shopping experience.

Examples include:

Order Processing

  • Confirming and managing orders
  • Processing payments
  • Coordinating shipping and delivery
  • Managing returns, exchanges, and refunds

Customer Service

  • Responding to inquiries
  • Resolving order-related issues
  • Providing account support
  • Communicating important service updates

Store Improvement

  • Understanding website performance
  • Improving navigation and usability
  • Enhancing product offerings
  • Personalizing customer experiences

Marketing Activities

Where permitted by applicable law, we may send promotional communications regarding products, offers, or updates.

Customers may unsubscribe from marketing communications at any time.

Security & Fraud Prevention

Information may be used to:

  • Detect suspicious activity
  • Prevent fraudulent transactions
  • Protect customer accounts
  • Maintain the security of our website and services

Legal Compliance

We may process information when necessary to:

  • Comply with applicable laws and regulations
  • Respond to lawful requests
  • Protect our legal rights
  • Enforce our policies and agreements

Cookies & Similar Technologies

Our website uses cookies and similar technologies to improve functionality and provide a better browsing experience.

Cookies may be used to:

  • Remember customer preferences
  • Maintain shopping cart functionality
  • Analyze website performance
  • Improve website security
  • Deliver relevant content and advertising

Most web browsers allow you to manage or disable cookies through browser settings.

Working With Shopify & Trusted Service Providers

To operate our business efficiently, we work with carefully selected service providers.

These providers may assist with:

  • Website hosting
  • Payment processing
  • Shipping and fulfillment
  • Customer support
  • Analytics and reporting
  • Marketing services

Our store is hosted on Shopify. Shopify may process information necessary to provide platform services, maintain system security, and improve platform functionality.

Information processed through Shopify is subject to Shopify's own privacy practices and policies.

When Information May Be Shared

We do not sell customer personal information.

However, information may be shared in limited circumstances, including:

  • With service providers performing services on our behalf
  • With shipping carriers for order delivery
  • With payment processors for transaction completion
  • With marketing partners where legally permitted
  • During business transactions such as mergers, acquisitions, or restructuring
  • When required by applicable law or legal process

International Data Transfers

Because our service providers and business partners may operate in multiple countries, personal information may be transferred to and processed outside your country of residence.

Where required by law, appropriate safeguards are implemented to protect transferred information.

Data Security & Retention

We maintain reasonable administrative, technical, and organizational safeguards designed to protect customer information.

While no online system can guarantee absolute security, we continuously work to protect information against unauthorized access, misuse, disclosure, or loss.

Information is retained only for as long as reasonably necessary to:

  • Provide services
  • Fulfill legal obligations
  • Resolve disputes
  • Maintain business records
  • Enforce agreements

Children's Privacy

Our website and services are intended for individuals who have reached the age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

Your Choices & Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing information we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of personal information
  • Requesting a copy of your information
  • Restricting certain processing activities
  • Withdrawing consent where applicable
  • Opting out of marketing communications

To submit a privacy-related request, please contact us using the information below.

We may request verification of identity before processing certain requests.

Policy Updates

We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be published on this page, and the revised "Last Updated" date will be updated accordingly.

Contact Us

Lorique

Legal Representative: arafullah shihab

Email: arafs0@outlook.com

Phone: +1 347-896-2950

Business Address:
150-12 87th Rd
Jamaica, New York 11432
United States